1. Do you groom ONLY cats or dogs too?
Yes, we ONLY do grooming for cats! Please book an appointment for a grooming session.
2. What can I expect on our first visit?
On your first visit, please ensure your cat is healthy. Your cats will be physically checked by our trained staff and we will suggest for the appropriate package.
3. How much does grooming cost?
You can check the grooming package prices from our website or contact us via Whatsapp.
4. How often should I have my cat groomed?
Depending on your cats'type of fur. Generally, long haired cats should be groomed once every 2-4 weeks. Shor haired cats should be groomed once every 4-6 weeks.
5. How long does it take?
Grooming time are variable depending on the size, type of fur, cats condition, temperament as well as the services requested. We will do our best to give you an approximate pick-up time. However, if more time is needed we will contact you first and will cotact you once your cats are ready for pick-up.
6. Can I wait for my cat?
It is not advisable to wait. Before we begin the grooming session, we will assess the cats'temperament first. It may take minutes or even hours to calm your cats especially the first timers. Most cats are clingy to their owners and might become anxious and stressed if they can’t immediately go to them. To avoid extra stress for the cat, we do not recommend you to stay while your cat is being groomed.
7. Are walk-ins accepted?
Walk-ins are welcome based on availability of slots. For walk in customers, it is recommended to bring your cats early before 1 PM. Howver, it is very recommended to make an appointment first so we can prepare a slot for your cat.
8. How can make an appointment?
We recommend that you make an appointment. Appointemnts can be made through our websites or Whatsapp us +6010-2828 468. Please let us know 24 hours in advance if you need to cancel your appointment.
9. Do you accept all cats?
We welcome cats of all sizes and breeds as long as they are not overly aggressive or has health conditions which are not suitable for grooming.
10. Cat carriers needed?
Yes, please bring your cat in a CLEAN cat carrier, so they can be handled and transported easily.
